Shipping policy

Shipping Policy

At Tryhairy, we aim to make shipping simple, clear, and reliable for our customers in the United States.

Shipping Area

We currently ship within the United States only.

Shipping Cost

We offer free standard shipping on all orders.

Order Processing Time

Orders are processed within 1–3 business days after the order is placed and payment is confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Orders placed after our daily cutoff time may begin processing on the next business day.

Shipping Time

After your order has been processed, the estimated shipping time is 7–9 business days.

Estimated Total Delivery Time

The total estimated delivery time is 8–12 business days, including order processing and shipping time.

Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, high order volume, or other circumstances outside our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow some time for the tracking number to update after it has been issued by the carrier.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

Tryhairy is not responsible for delayed or failed delivery due to incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible at info@tryhairy.store.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, changes or cancellations may no longer be possible.

Lost, Delayed, or Missing Packages

If your package is delayed, please first check the tracking information provided in your shipping confirmation email.

If your order appears lost or has not arrived within the estimated delivery time, please contact us at info@tryhairy.store with your order number.

We will review the issue and help you with the next steps.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please email info@tryhairy.store with your order number, a short explanation, and clear photos of the item and packaging.

Shipping Restrictions

We do not ship to locations outside the United States at this time.

We are unable to deliver to some restricted areas if the carrier does not provide service to that location.

Contact Us

For any shipping questions, please contact us:

Tryhairy
Email: info@tryhairy.store